The utility industry faces its own challenges: intense competition, challenging regulatory requirements, growing public criticism of increased pricing, frequent mergers and acquisitions, cost-effective yet environmentally friendly solutions, and more.

Companies in this market are driven to reduce operating expenses while simultaneously improving customer service. MWA Intelligence delivers work order automation and workforce management solutions that eliminate paperwork, seamlessly integrate with industry-standard or legacy back-end ERP/CRM/CIS systems, increase consistent and effective communication among field workers and back-office staff, and provide important statistics for future operational efficiency initiatives.

Why MWA Intelligence?

• Our utility solutions support more than 465,000 customers across the southeastern region of the United States
• More than 220,000 locations rely on our Intelligent Service and Intelligent Workforce solutions 24 hours a day, 7 days a week
• Since 2003, our utility customers have greatly improved situational awareness of field operations and eliminated all paper-based processes, resulting in immediate return on investment